TCSI Developer Testing Information
Notices: 2020-15-01 - 11:15:47 - Environment Update Good morning developers,
There is a planned deployment activity in the TCSI Test Environment scheduled for the afternoon of Thursday 16, January. Developers who are currently testing may experience a brief outage in the TCSI test environment during this period.
Thank you for your patience. 2019-12-03 - 13:07:41 - Pagination Update
Good afternoon developers,
In preparation for the upcoming TCSI Go Live we have been ramping up our performance & load testing of the TCSI system. Through our testing we have identified that requests that return large data sets in a single call, such as bulk GETs of unit enrolments, have the potential to impact the system adversely.
To mitigate this we will be enforcing pagination to return only 200 unit enrolment records at a time. In order to navigate through data sets larger than 200 records, pagination can be configured and enabled through request header parameters. If you have enabled pagination, the page details including the current page number, next/previous page numbers and total page count will be returned in the headers of the response. If pagination is not enabled, only the first 200 records will be returned without page detail headers. Pagination documentation for TCSI including the other endpoints for which pagination can be enabled is included in the TCSI B2G API Specification.
We apologise for this coming late in development and the impact it may have on your development plans, but we want to ensure the best possible performance and usability of the system.
While at present the only endpoint which will have pagination enforced is unit enrolments, in the interest of system stability and usability we are currently exploring the possibility of enforcing pagination across all of the endpoints.
We are committed to co-designing a solution that works for the sector and would like to hear your feedback on what implementing pagination for all endpoints would mean for your development plans and data migration approach.
To provide feedback, or if you have any questions, please contact TCSI.SUPPORT@humanservices.gov.au
2019-11-29 - 12:16:26 - Deployments over the weekend
Good afternoon developers,
There are planned deployment activities scheduled for the Test Environment over this weekend (30 Nov-01 Dec), and Developers who are currently testing may experience some downtime in the TCSI test environment as deployments are made. If you are conducting any testing over the weekend and would like to let us know, or have questions/comments, please email TCSI.SUPPORT@humanservices.gov.au
2019-11-29 11:14:18 - Specification update
Good afternoon developers,
There has been a deployment that contains a change to the published B2G specification.
Namely, when posting a Course on Campus TAC Offer, the request will now need to be a single Object rather than an Array of Objects. Note that this does not impact the ability to post multiple TAC offers as part of a Course on Campus post.
Here is an example of the change:
New body to POST /courses-on-campus/xxx/courses-on-campus-tac-offers
{ "correlation_id": "EXAMPLE_POST", "courses_on_campus_tac_offer": { "tac_offer_code": "Q" } }
And here is what it used to be…
[ { "correlation_id": "EXAMPLE_POST", "courses_on_campus_tac_offer": { "tac_offer_code": "Q" } } ]
Previously this endpoint was failing with a 500 Internal Server Error if a user attempted to post two or more TAC offers at once. This was caused by the G2G API only accepting a single object.
If you have any questions, please email TCSI.SUPPORT@humanservices.gov.au
2019-11-29 10:47:33 - Environment update 2
Good morning developers,
TCSI Test Environment has been fully restored and you may continue your test activities. We apologises for the inconvenience this may have caused.
Please email TCSI support with any question or concern at TCSI.SUPPORT@humanservices.gov.au.
2019-11-29 09:39:39 - Environment Update
Good morning developers,
There is currently an unplanned outage in the TCSI Test Environment. We are working at resolving the issue and will advise the sector with an update once this is resolved.
We apologise for any inconvenience this may cause. Please email TCSI support with any question or concern at TCSI.SUPPORT@humanservices.gov.au.
2019-11-28 15:08:56 - Environment Update
Good afternoon developers, There is a planned deployment activity scheduled for the Test Environment at approximately 4pm-4.30pm today. Developers who are currently testing may experience a brief outage in the TCSI test environment during this period.
We apologise for any inconvenience this may cause. Please continue to email TCSI support if you experience environment issues outside of this window at TCSI.SUPPORT@humanservices.gov.au.
2019-11-26 11:20:08 - PRODA Update 2
Good afternoon developers,
The PRODA outage that was impacting the TCSI test environment should now be resolved and the environment should be available to resume testing.
We apologise for any inconveneience this may have caused and thank you for your patience.
2019-11-26 11:20:08 - PRODA Update
Good morning developers,
There is currently a PRODA outage in the test environment. Our teams are working to resolve this and we will provide an update once the environments are available for regular testing.
We apologise for any inconveneience this may have caused and thank you for your patience.
2019-11-25 08:50:32 - Environment Update
Good morning developers,
There is currently a known authentication issue in the TCSI Test Envoronment that is being investigated as a priority and we will provide an update when there is a resolution.
Thank you for your patience and we apologise for any disruption to testing caused. Please email TCSI.SUPPORT@humanservices.gov.au for any question or comment.
2019-11-23 13:40:55 - Environment Update Good afternoon developers, The issue in the TCSI Test Environment should now be resolved, and developers are able to re-commence testing. Thank you for your patience, and please email TCSI.SUPPORT@humanservices.gov.au if you continue to encounter any issues.
2019-11-22 15:53:26 - Environment Update
Good afternoon developers,
Please be advised that the TCSI Test Environment is currently unavailable. We will advise you once the service has been fully restored. We apologise for any inconvenience this may cause.
Please email TCSI.SUPPORT@humanservices.gov.au for any question or comment.
2019-11-2110:35:48 - Environment Update 2
Good morning developers,
This is just an update that the issue with POSTing or PATCHing records is now resolved.
Please let us know if you continue to experience any issues.
Thank you for your patience.
2019-11-21 08:56:44 - Environment Update
Good morning developers,
There is currently a known issue in the TCSI Test Envoronment, where you may be unable to POST or PATCH any records.
This is being investigated as a priority and we will provide an update when there is a resolution.
Thank you for your patience and we apologise for any disruption to testing caused.
19/11/2019 13:40:53 Test data cleanse
Good afternoon developers,
18/11/2019 14:40:32 Environment update
Good afternoon developers,
There is a planned deployment activity scheduled for the Test Environment from 3:30pm to 4pm today. Developers who are currently testing may experience an outage in the TCSI test environment during this period.
We apologise for any inconvenience this may cause. Please continue to email TCSI support if you experience environment issues outside of this window at TCSI.SUPPORT@humanservices.gov.au.
15/11/2019 17:44 Priority issues list updated
A list of priority issues has been updated. This list is not an exhaustive list of TCSI related issues. We endeavour to update this list periodically. As fixes are being continuously introduced in the test environment, developers may experience an expected system behaviour during their testing in the immidiate future. Please continue to send any issues that you encounter during your testing to TCSI.Support@humanservices.gov.au
13/11/2019 14:30:40 Environment Update
Good afternoon developers,
There is a planned performance testing activities scheduled for the Test Environment from 2pm to 4pm today. Developers who are currently testing may experience instability and reduced performance in the TCSI test environment during this period.
We apologise for any inconvenience this may cause. Please continue to email TCSI support if you experience environment issues outside of this window at TCSI.SUPPORT@humanservices.gov.au.
11/11/2019 11:14:48 Environment Update -2
Good morning developers,
The error ‘G2G POST 4xx: 400 Bad Request’ that the developers were receiving in the response message why performing a POST or PATCH calls is now fixed in the test environment. Please let us know if you continue to face this issue by emailing the TCSI support: TCSI.SUPPORT@humanservices.gov.au.
11/11/2019 09:46:58 Environment Update
Developers may encounter ‘G2G POST 4xx: 400 Bad Request’ error in the response message when they are trying to POST or PATCH a call. This is caused by a validation issue with the data. This is a known issue that we are working on as a priority. We will advise you once this is fixed in the test environment.
We apologies for the inconvenience and confusion this may cause.
08/11/2019 10:42 Test environment Service Restoration Good afternoon developers, Please be advised that the TCSI Test Environment is now fully restored and all endpoints are now operational and aligned to the API Specification document v4.0.1. If you continue to experience any issue please let TCSI support know by emailing TCSI.SUPPORT@humanservices.gov.au.
07/11/2019 - 16:37:24 - Reduced Availability - Under Investigation Good afternoon developers, Please be advised that the TCSI Test Environment is currently experiencing service degradation. You may be unable to perform any POST, PATCH or DELETE requests. This is being investigated as a priority, and we will advise the community when the test environment is restored. Thank you for your patience and apologies for any inconvenience this may cause.
07/11/2019 - 13:00 TCSI Planned Outage
Good afternoon developers,
There is a deployment scheduled today between 3pm and 3:30pm to fix some of the outstanding issues in the test environment. You may experience some disruption to your testing activities during this window.
We apologies for any inconvenience this may cause.
31/10/2019 - 14:27Environment :5
Good afternoon developers,
Please be advised that there will be a deployment activity occuring this afternoon at 4PM, and you may experience some disruption to testing.
Thank you for your patience and please let us know if you have any questions.
30/10/2019 - 15:40:00 - Environment - 4
Good afternoon developers,
The TCSI Test Environment degradation issue has now been resolved. Please let us know if you continue to experience issues related to making API service calls, specially PATCH and DELETE requests by emailing the TCSI support: TCSI.SUPPORT@humanservices.gov.au.
We apologise for any inconvenience this may have caused.
30/10/2019 - 11:40:00 - Environment - 3
Good morning developers,
Please be advised that the TCSI Test Environment is experiencing a service degradation. We will advise the community when the test environment is restored. At this stage vendors will be unable to perform any PATCH or DELETE requests. Thank you for your patience and apologies for any inconvenience this may have caused.
30/10/2019 - 08:24:26 - Environment - 2
Good morning developers, This is just an update that the issue with POSTing or PATCHing records is now resolved. Please let us know if you continue to experience any issues. Thank you for your patience.
30/10/2019 - 08:06:23 - Environment
Good morning developers,
There is currently a known issue in the TCSI Test Envoronment, where you may be unable to POST or PATCH any records. This is being investigated as a priority and we will provide an update when there is a resolution. Thank you for your patience and we apologise for any disruption to testing caused.
29/10/2019 - 09:07:11 - Environment
Good morning developers,
Please be advised that there will be a deployment activity occuring this afternoon around 4PM, and all data will be cleared from the TCSI Test Environment as part of this.
Thank you for your patience and please let us know if you have any questions.
24/10/2019 - 13:23:55 - Environment Good afternoon developers, Please be advised that there will be a deployment activity occuring at 3PM this afternoon, and you may experience some disruption to testing. Thank you for your patience and please let us know if you have any questions. 22/10/2019 - 13:10:34 - Student Endpoint
Good afternoon developers,
A fix has been deployed that should resolve the 'Error 500 - Could not Connect to Endpoint' errors being received when attempting POST and PATCH requests against the Students endpoint.
If you continue to experience this issue please let TCSI support know through TCSI.SUPPORT@humanservices.gov.au
Thank you for your patience and we apologise for the inconvenience this may have caused.
18/10/2019 - 13:44:05 - Environment Update Update: now scheduled for 3PM. Good afternoon developers, Please be advised that there will be a deployment activity occuring at 2PM this afternoon, and you may experience some disruption to testing. Thank you for your patience and please let us know if you have any questions.
16/10/2019 - 08:54:22 - Student Endpoint Good morning developers,
There is currently a known issue, where you may experience an "Error 500" when performing a POST on the Student API endpoint. This is currently being investigated for resolution and we will keep you updated on its progress. Thank you for your patience.
Good afternoon developers, To enable continued testing progress until the 25 October ‘test ready’ date of the new Unit Enrolments endpoint, an internally untested version of this endpoint is available in the TCSI Vendor Environment.
While you may consider preliminary testing on this endpoint, please note you may encounter basic bugs and issues until government testing is completed.
Any defects raised in this period may not be resolved until on or after the communicated “test ready” date of 25 October 2019.
If you have any questions on this, please email TCSI.SUPPORT@humanservices.gov.au. Thank you for your patience. 10/10/2019 - 14:12:04 - Test Environment Update Good Afternoon Developers,
As a result of recent PRODA upgrades and security improvements, there have been some updates to the PRODA authentication process. PRODA test organisations will now need to be linked to TCSI in the PRODA vendor environment and a change has been made to the JWT structure required for authentication requests.
Linking PRODA test organisation to TCSI
Please follow the instructions below to link your mock PRODA organisation in the vendor environment, to TCSI:
Authentication Request Changes
Authentication requests will need to contain the 'token.aud' parameter in the payload of the JWT as documented in the latest PRODA developers guide v3.1
This parameter will be used to identify which service the access token is being requested for eg. TCSI. The value that will need to be passed for this parameter to identify as TCSI is:
"https://tcsi.humanservices.gov.au"
Please find a sample decoded JWT to highlight the change below:
{ "kid": "myorg-device-01", "alg": "RS256" } { "sub": "myorg-device-01", "aud": "https://proda.humanservices.gov.au", "token.aud": "https://tcsi.humanservices.gov.au", "iss": "3058207815", "exp": 1556246369, "iat": 1556246309 }
We apologise for any inconvenience this may have caused.
If you have any questions around this please let us know at TCSI.SUPPORT@humanservices.gov.au
10/10/2019 - 09:26:32 - Test Environment Update Good morning developers, Due to deployment activities in the TCSI Test environment, there may be system outages and service degredation that impacts the ability to test over the coming days. We are working through this as a priority and will provide updates on the environment status. We apologise for any inconvenience this may cause and thank you for your patience.
09/10/2019 - 09:12:35 - Test Environment Update Good morning developers, Due to an issue in the TCSI Test environment, you may currently experience problems with all POST, PATCH and DELETE operations. We are working to rectify this as a priority and will provide an update when resolved. We do apologise for any inconvenience caused.
08/10/2019 - 16:39:45 - Test Environment Update
Good afternoon developers,
Please note that due to a deployment activity this afternoon, all data has been cleared from the TCSI Test environment. We do apologise about the lack of early notice and thank you for your patience.
17/09/2019 - 14:27:18 - Test Environment Update Good afternoon developers, Please be advised that due to deployment activities planned for this afternoon, you may experience an outage of around 10-15 minutes in the TCSI environment between 3PM and 4PM. Thank you for your patience and we apologise for any inconvenience this may cause. 16/09/2019 - 13:07:57 - Test Environment Update
Good afternoon developers, Please be advised that due to internal testing activities you may experience some instability and reduced performance in the TCSI test environment from 2:30PM to 3:30PM today (Monday 16/09/2019). Thank you for your patience and we apologise for any inconvenience this may cause.
04/09/2019 - 18:31:14 - Specification Update Good afternoon, To help you prepare and build to the upcoming changes to Unit Enrolments and Units of Study, a version of the B2G API Specification which includes these changes has now been released. This can be located on GovTEAMS, in the following location:
Files -> TCSI Project B2G API Specification - > Future Specification -> TCSI Project B2G API Specification Release One V3.0.8 - FUTURE
This now also includes the Loans and HELP-Balances endpoints as part of Release 1.
These changes are expected to be made available in the TCSI Vendor Environment in late September 2019.
Please note: as we are still building and testing the changes, this version of the specification does not yet align to the current TCSI Vendor Environment.
For the version of the specification that aligns to what is currently in the Vendor Environment, please refer to:
Files -> TCSI Project B2G API Specification -> TCSI Project B2G API Specification Release One V3.0.1 – CURRENT
The YAMLs/Swaggers in the Developer Portal also align with the current TCSI Vendor Environment. Updated versions of these will be provided when the changes are deployed to the TCSI Vendor Environment.
If you have any questions, please contact TCSI.SUPPORT@humanservices.gov.au
04/09/2019 - 17:01:07 - Test Environment Update
Good afternoon developers,
An outage of the TCSI environment and a data cleanse is currently planned from 3PM tomorrow (05 September), due to deployment activities.
Thank you for your patience and we apologise for any inconvenience this may cause.
03/09/2019 - 14:56:18 - Test Environment Update
Good afternoon developers,
Please be advised that due to internal testing activities there will be instabilities and performance degradation in the TCSI test environment from 2:30PM to 3:30PM on Wednesday 04/09/2019.
Thank you for your patience and we apologise for any inconvenience this may cause.
29/08/2019 - 14:26:19 - Test Environment Update
Good afternoon developers,
Please be advised that due to deployment activities planned for this afternoon, you may experiene an outage of around 10-15 minutes in the TCSI environment between 3PM and 4PM.
Thank you for your patience and we apologise for any inconvenience this may cause.
27/08/2019 - 13:49:11- Test Environment Update Good afternoon developers,
An outage of the TCSI environment and a data cleanse is currently planned from 3PM today (27 August), due to deployment activities.
Thank you for your patience and we apologise for any inconvenience this may cause.
14/08/2019 - 15:42:20 - Test Environment Update Good afternoon develoeprs, There will a scheduled outage in the TCSI testing envrionment for tomorrow from 12.30pm for approximately 1 hour. We apologise for any inconvenience this may cause you.
14/08/2019 - 09:08:36 - Test Environment Update Good morning developers,
We have heard your feedback on the relationship between the Units of Study and Unit Enrolments data packets, and will be expanding the functionality of the Unit Enrolments endpoint as a result. These changes will be explained in the upcoming developer webinar on Friday 16 August, and accordingly, the TCSI B2G API Specifications will be updated and released shortly.
That said, the Unit Enrolments endpoint as documented in the latest API specifications is now available for testing.
TCSI is also continuing to progress known issues relating to:
We will be providing an update once these issues have been resolved. Please contact TCSI.Support@humanservices.gov.au should you have any questions.
07/08/2019 - 09:07:41 - Test Environment Update
Good afternoon TCSI Developers, The TCSI Testing Environment is up and running following a recent deployment activity. As part of this deployment the following changes were made: - Correction of error description for Curriculum APIs
There will be a scheduled PRODA outage of up to four hours commencing from 5pm this Thursday 8/08/2019. Apologies for any inconvenience.
06/08/2019 - 5.00PM - Test Environment Update
Good afternoon TCSI Developers,
There is currently an outage in the TCSI Testing Environment due to Deployment Activities.
We will keep you informed when the outage is resolved.
Thank you for your patience and we apologise for any inconvenience caused.
06/08/2019 - 4.30PM - TEST ENVIRONMENT DATA CLEANSE
Good afternoon TCSI Developers,
Please note that all data has been cleansed in the TCSI Test/Vendor environment.
This has been done as a precautionary measure, as we have been made aware that real/production data may have been used in the TCSI Test/Vendor environment.
We apologise for the short notice and appreciate your understanding and patience. If you have any questions, please email TCSI.SUPPORT@humanservices.gov.au.
06/08/2019 - IMPORTANT NOTICE RE. TEST DATA
Good morning TCSI Developers,
For those who are conducting testing, please note that real/production data should not be used in the TCSI Test/Vendor Environment due to security and privacy considerations.
We are consulting internally on whether this could be allowed in the future under limited circumstances.
If you have any questions, please email TCSI.SUPPORT@humanservices.gov.au.
06/08/2019 - ENVIRONMENT UPDATE
Good morning developers,
The outage in the TCSI vendor environment is now resolved. Thank you for your patience, and if you have any questions, please email TCSI.SUPPORT@humanservices.gov.au
05/08/2019 - ENVIRONMENT UPDATE Good afternoon developers, There is currently an unexpected outage in the TCSI vendor environment that is under invesitgation. We will keep you informed if there are any further updates. Thank you for your patience and we apologise for any inconvenience caused. 01/08/2019 - ENVIRONMENT UPDATE Good afternoon developers, Please note in addition to changes in the PRODA header element from ‘dhs-auditType’ to ‘dhs-auditIdType’. The header element ‘dhs-subjectIdType’ should be used instead of ‘dhs-subjectType’. Apologies for any inconvenience this may have caused you.
24/07/2019 - ENVIRONMENT UPDATE
Good afternoon developers, A fix has been delivered to resolve activation issues for PRODA, however the URL for acitivation has been changed to: https://test.5.rsp.humanservices.gov.au/piaweb/api/b2b/v1/devices/<devicename>/jwk Please ensure this URL is used when activating/reactivating the device. Please note you will also need to change ‘dhs-auditType’ in the Header to ‘dhs-auditIdType’. We expect that the environment is available for regular testing. If you encounter any issues relating to Authentication, please let us know at TCSI.Support@humanservices.gov.au Apologies for any inconvenience this may have caused you.
23/07/2019 - ENVIRONMENT UPDATE
Good afternoon developers,
There is a known issue in the PRODA Vendor environment that is preventing device activations so please do not attempt to deactivate or reactivate your device. This issue is currently being investigated and we will provide updates when it is resolved. However, the environment is available for regular testing.
Apologies for any inconvenience this may have caused you.
23/07/2019 - ENVIRONMENT UPDATE Good morning developers, here is currently an unexpected outage in PRODA that is under invesitgation. We will keep you informed if there are any further updates. Apologies for any inconvenience this may have caused you.
22/07/2019 - ENVIRONMENT UPDATE Good afternoon developers, The outage in the TCSI environment has been resolved. Apologies for any inconvenience this may have caused you. 19/07/2019 - ENVIRONMENT UPDATE Good afternoon developers,
There is currently an unexpected outage in the TCSI vendor environment that is under invesitgation. We will keep you informed if there are any further updates.
Apologies for any inconvenience this may have caused you.
18/07/2019 - ENVIRONMENT UPDATE
Good morning,
There is currently an unexpected outage in the PRODA vendor environment that may impact developer testing. This is currently under invesitgation and we will keep you informed if there are any further updates.
Thank you for your patience. 17/07/2019 - TESTING UPDATE
Good afternoon developers,
TCSI has successfully deployed bug fixes at approximately 3:15PM today. This deployment aims to address:
We are continuing to work on:
15/07/2019 - TESTING UPDATE Good afternoon developers, TCSI has successfully deployed bug fixes at approximately 3:30PM today. This deployment aims to address:
We are continuing to work on:
12/07/2019 - TESTING UPDATE
Good afternoon developers,
The next sector testing window is scheduled to commence on Monday 15 July 2019. There will be a staggered approach to functionality release, with the endpoints associated with the following expected to be available for test from Monday:
To support this testing we have published an updated B2G API Specification Document on GovTEAMS. These specifications are working documents and may change as a result of upcoming testing activity.
We will be continuing to test this functionality and parallel, and will provide regular updates on known defects throughout the testing window. Based on testing completed to date, the following provides a summary of available functionality and/or known defects:
Known issues being progressed;
Updated versions of previously delivered functionality, including Curriculum and Students APIs will also be available to test. We strongly recommend that you re-test this functionality as some changes have been made. A breakdown of endpoints and associated changes is detailed below.
If you have any questions, please reach out to TCSI.SUPPORT@humanservices.gov.au
11/07/2019: PRODA Test Environment Update
Good afternoon developers,
An outage of the PRODA test environment will occur today between 5pm - 11.30pm, due to PRODA infrastrucuture migration.
We apologise for the late notice and for any inconvenience this may cause you.
11/07/2019: PRODA Test Environment Update Good morning developers, An outage of the TCSI environment and a data cleanse will occur today between 3pm - 4pm, due to TCSI infrastructure migration. We apologise for any inconvenience this may cause you. 09/07/2019: PRODA Test Environment Update
Good morning developers,
An outage of the PRODA test environment will occur on Wednesday 10 July 5pm - 11pm due to PRODA infrastrucuture migration.
We apologise for any inconvenience this may cause you.
08/07/2019: Environment Update
Good morning developers, An outage of the TCSI environment and a data cleanse is currently planned for Thursday 11 July 3pm - 4pm, due to TCSI infrastructure migration. We will provide you with a confirmation of timing closer to the day. We apologise for any inconvenience this may cause you.
04/07/2019: Environment Update
Good morning developers, Stability issues in the TCSI Environment has been resolved, thanks for your patience. Should you encounter any issues please contact TCSI.Support@humanservices.gov.au We apologise for any inconvenience this has caused you.
02/07/2019: Environment Update
Good afternoon developers, Thank you for your patience. The unexpected outage as reported on 01/07 has been resolved. However the TCSI system continues to experience instability, we will keep you informed as soon as we have a further update. We apologise for any inconvenience this has caused you.
01/07/2019: Environment Update Good afternoon, There is currently an unexpected outage in the testing environment that may impact developer testing. The teams are investigating and we will update you once testing can resume. We appreciate your patience and will keep you informed if there are any further updates 01/07/2019: Key Information Relating to Environment Availability for July
Good morning developers, Due to TCSI internal system integration testing (SIT) activities and code fixes, over the next 2 weeks TCSI test environment will experience scheduled outages for a maximum of 15 min between 4 - 5pm. We appreciate your understanding and apologise for any inconvenience. Should you encounter any issues outside of this time window, or issues that persists well beyond 15 min, please contact the TCSI Service Hub.
28/06/2019: Environment Update
Good morning developers, TCSI testing environment is now up and running again after the unexpected outage was resolved. Please feel free to recommnce testing. All test data were cleansed from the testing environment on 27 June. We do apologise about the short notice and appreciate your patience.
27/06/2019: Environment Update 4 Good afternoon, This is just a notice that all data will be cleansed from the testing environment today (27 June). We do apologise about the short notice and appreciate your patience.
27/06/2019: Environment Update 3
Good afternoon,
There is currently an unexpected outage in the testing environment that may impact developer testing. The teams are investigating and we will update you once testing can resume.
We appreciate your patience and will keep you informed if there are any further updates
27/06/2019: Environment Update 2 Good afternoon, The PRODA Vendor Environment outage affecting access to the PRODA Vendor online web portal, is now resolved. Please email TCSI.SUPPORT@humanservices.gov.au if you continue to encounter any issues. 27/06/2019: Environment Update
Good morning,
There is currently an unexpected outage in the PRODA Vendor Environment that may impact access to the PRODA Vendor online web portal. The team is investigating and we will update you once functionality has been restored.
We appreciate your patience and will keep you informed if there are any further updates
25/06/2019: Environment Update
Good afternoon,
The testing environment outage has now been resolved and testing can resume. If you experience continued instability, please email TCSI.SUPPORT@humanservices.gov.au Thank you for your patience.
25/06/2019: Environment Update Good morning,
There is currently an unexpected outage in the testing environment that may impact developer testing. The teams are investigating and we will update you once testing can resume.
We appreciate your patience and will keep you informed if there are any further updates
17/06/2019: Environment Update
Good Afternoon,
Please note that there will be a planned outage of the PRODA Vendor environment at 8PM on Wednesday, 19 June until 4AM on Thursday, 20 June. We appreciate your patience and will keep you informed if there are any further updates.
Kind Regards, TCSI Service Hub
07/06/2019: Developer Support Update
Good Morning,
Monday 10 June is a public holiday in the ACT as such there will be no Service Hub support. Support will return to normal from Tuesday 11 June.
Kind Regards,
TCSI Service Hub
28/05/2019 Good morning,
The testing environment outage has now been resolved and testing can resume. If you continue to experience any issues, please email TCSI.DEVELOPER.SUPPORT@humanservices.gov.au
Thank you for your patience. 28/05/2019 Good morning, There is currently an unexpected outage in the testing environment that may impact developer testing. The teams are investigating and we will update you once testing can resume. We appreciate your patience and will keep you informed if there are any further updates.
24/05/2019: Developer Support Update
Good Morning,
Monday 27 May is a public holiday in the ACT as such there will be no Service Hub support. Support will return to normal from Tuesday 28 May.
Kind Regards,
TCSI Service Hub
20/05/2019: Environment Update
Good morning, The data cleanse initially planned for Friday, 17 May has been delayed and will now be taking place today. You may experience some unexpected behvaiour while this is in progress. We apologise about the short notice and will keep you posted on any updates. Thank you for your patience. 16/05/2019: Environment Update
Good afternoon, The testing environment data clease scheduled for Friday, 17 May is expected to occur at 3PM. We will provide an update if there is any change to this.
15/05/2019: Environment Update 2 Good morning,
This is just a notice that all data will be cleansed from the testing environment on Friday, 17 May. We will provide an update on the timing of the cleanse closer to the date. Thank you for your patience.
15/05/2019: Environment Update Good morning,
The planned outage of the testing environment has been completed, and testing can resume.
Thank you for your patience.
14/05/2019: Environment Update
Good morning,
The unexpected outage in the testing environment is now resolved, and testing can resume.
Thank you for your patience.
13/05/2019: Environment Update 2 Good afternoon, There is an unexpected outage in the testing environment that may impact developer testing. The teams are investigating and we will update you once testing can resume. There is currently no ETA for resolution. We appreciate your patience and will keep you informed if there are any further updates.
13/05/2019: Environment Update
Good morning,
Please note that there will be a planned outage of the test environment at 5PM on Tuesday, 14 May until 12PM (midday) on Wednesday, 15 May. We appreciate your patience and will keep you informed if there are any further updates.
03/05/2019: Environment Update 3
Good afternoon,
The environment issue specified in the previous update is now resolved. If you continue to experience any persistent issues, please email TCSI.DEVELOPER.SUPPORT@humanservices.gov.au.
03/05/2019: Environment Update 2
Good afternoon,
There is currently a known environment issue meaning some developers may experience time-outs when attempting to test. This issue is under investigation and we will provide an update when it is resolved.
Thank you for your patience.
03/05/2019: Environment Update
Good afternoon,
This is just a notice that some environment instability is expected from 4pm and 5pm this afternoon for approximately 15 minutes.
29/04/2019: Environment Update Good morning, This is just a notice that some environment instability is expected from 12.30pm and 1.30pm this afternoon for approximately 15 minutes. 18/04/2019: Public Holiday Update Good afternoon, Due to the Easter and Anzac day public holidays, you may experience slower response times to enquiries/issues until Monday, 29 April. We appreciate your patience and hope you have a great long weekend! 17/4/2019 - 2pm: Environment Update Earlier today some developers were experiencing PRODA authentication issues. These have now been resolved and developers can recommence testing.
17/4/2019: Environment Update Some developers are experiencing PRODA authentication issues this morning. The teams are investigating and progressing a solution. There is no ETA for resolution at this time. We will advise developers via this page when the issue is resolved.
16/4/2019: Environment Update
This is just a notice that some environment instability is expected from 4pm and 5pm this afternoon for approximately 15 minutes.
12/4/2019: Environment Update
Good morning,
This is just a notice that all data will be cleansed from the testing environment at 11.30am today (Friday, 12 April), in preparation for an update to resolve issues and defects.
We recommend that any testing activity is paused between 11.30am and 1.30pm today, or until advised otherwise.
We apologise for the short notice/any inconvenience caused, and thank you for your patience.
8/4/2019: Environment Update Good afternoon, Please note that the data cleanse and deployment scheduled for Monday, 8 April (today) has been delayed. We will provide an update on the revised deployment date/time, however you are able to re-commence testing in the interim. We apologise for any inconvenience caused and we do appreciate your patience.
5/4/2019: Testing Update
Good Morning,
Today is the final day of the fully supported test window. However, developers can continue to test on an ongoing basis with reduced support*.
The timing for Developer Portal updates will change from every morning (business days), to as-needed, for major updates.
Testing Environment status:
Available
*Please note that all data will be cleansed from the testing environment on Monday 8 April, so we advise that developers pause testing on this day and resume on Tuesday 9 April (unless otherwise notified).
Some environment instability is expected from 12.30pm to 1.30pm AEDT this afternoon for approximately 15 minutes.
API Availability
Known Issues:
4/4/19: Testing Update
Good Morning,
The Students and Curriculum APIs are ready for testing. The below table outlines what functionality is currently ready for testing.
Testing Environment status:
Available
Some environment instability is expected from 8.30am to 9.30am AEDT this morning for approximately 15 minutes.
It is currently planned that all data will be cleansed from the testing environment early next week. We will provide confirmation on the timing on Friday, 5 April.
API Availability:
Known Issues:
3/4/19: Environment Update Good afternoon,
This is just a notice that some environment instability is expected between 8.30am and 9.30am AEDT on Thursday, 4 April for approximately 15 minutes.
03/4/19: Testing Update
Good Morning,
The Students and Curriculum APIs are ready for testing. The below table outlines what functionality is currently ready for testing.
Testing Environment status:
Available
Some environment instability is expected between 4pm and 5pm AEDT for approximately 15 minutes.
API Availability:
Known Issues:
02/4/19: Testing Update
Good Morning,
The Students, Units of Study, Courses of Study and Campus APIs are ready for testing. The below table outlines what functionality is currently ready for testing.
The remaining Curriculum APIs have been delayed due to internal network issues over the weekend - they will now be available by 3 April.
If you are testing against Curriculum APIs that are not listed as Ready for Testing in the table below, you may receive 404 errors.
Testing Environment status:
Available
Some environment instability is expected between 4pm and 5pm AEDT for approximately 15 minutes.
API Availability:
Known Issues:
01/4/19: Testing Update
Good Morning
The Students, Units of Study, Courses of Study and Campus APIs are ready for testing. The below table outlines what functionality is currently ready for testing.
The remaining Curriculum APIs have been delayed due to internal network issues over the weekend - they will now be available by 3 April.
If you are testing against Curriculum APIs that are not listed as Ready for Testing in the table below, you may receive 404 errors.
Testing Environment status:
Available
Some environment instability is expected between 4pm and 5pm AEDT for approximately 15 minutes.
API Availability:
Known Issues:
29/3/19: Testing Update
Good Morning The Students API, Unit of Study, Courses of Study and Campusfunctionality are ready for testing. The below table outlines what functionality is currently ready for testing. Some functionality within Campus is planned to be available from 5pm today and the remaining Curriculum APIs and functionality available by 1 April. If you are testing against the Curriculum APIs that are not listed as Ready for Testing in the table below you can expect to receive 404 errors.
Testing Environment status: Available Some environment instability is expected between 4pm and 5pm AEDT for approximately 15 minutes. Developers may note some slowness in the environment today as Departmental activities take place.
API Availability:
Known Issues:
If developers are planning to test CHESSN, USI or TFN please contact TCSI.Developer.Support@humanservices.gov.au
28/3/19: Curriculum testing update Good afternoon, Unit of Study and Course of Study are now available for Developer testing.
28/3/19: Testing Update
Good Morning The Students API functionality is ready for testing. The below table outlines what functionality is currently ready for testing. An issue was identified during the deploy of Unit of Study and Courses of Study, the cause of this has been identified and a fix is in progress. We expect that developers will be able to test these from early afternoon today. An update will be posted on the Developer Portal when Developers can commence testing. Campuses is planned to be available from 5pm today and the remaining Curriculum APIs available progressively. Updated swaggers are now available on the Developers Portal. The updated specifications document were released on govdex yesterday.
Testing Environment status: Available Some environment instability is expected between 4pm and 5pm AEDT for approximately 15 minutes.
API Availability:
Known Issues:
If developers are planning to test CHESSN, USI or TFN please contact TCSI.Developer.Support@humanservices.gov.au 27/3/19: Testing Update
Good Morning
The majority of the Students API functionality is ready for testing. The below table outlines what functionality is currently ready for testing.
Course of Study and Unit of Study are planned to be available later today, with the remaining Curriculum APIs available from 29/3.
Functionality for Commonwealth Scholarships has been deployed and is now ready for testing.
Updated swaggers are now available on the Developers Portal. The updated specifications document will be released on govdex as soon as possible.
Testing Environment status:
Available
Some environment instability is expected between 4pm and 5pm AEDT for approximately 15 minutes.
There will be an outage in the environment from 5pm today to 6pm today, developers can expect to receive errors during this time and we would recommend against testing during this time.
API Availability:
Known Issues:
If developers are planning to test CHESSN, USI or TFN please contact TCSI.Developer.Support@humanservices.gov.au
26/3/19 – Developer Testing Window Extension
To support developers conducting testing against the Student and Curriculum APIs, the testing window will be extended to 5 April.
This will allow for increased support for Developers and accommodate additional testing time needed to test the APIs that have been delayed.
Developers can continue to test and receive support from the TCSI Service Hub outside of the testing window and you will be able to continue testing of both Curriculum and Students APIs.
26/3/19: Testing Update
Good Morning
The majority of the Students API functionality is ready for testing. The below table outlines what functionality is currently ready for testing.
Updated swaggers are now available on the Developers Portal. The updated specifications document will be released on govdex as soon as possible.
Functionality for Commonwealth Scholarships has been deployed and is now ready for testing.
The Curriculum APIs are currently in the process of being updated. We expect that the Curriculum APIs will be available for testing from 27/03.
Testing Environment status:
Available
Some environment instability is expected between 4pm and 5pm AEDT for approximately 15 minutes.
API Availability:
Known Issues:
If developers are planning to test CHESSN, USI or TFN please contact TCSI.Developer.Support@humanservices.gov.au
Notices: 25/3/19: Testing Update
Good Morning
The majority of the Students API functionality is ready for testing. The below table outlines what functionality is currently ready for testing.
Updated swaggers are now available on the Developers Portal, updated word specifications will be released on govdex today.
Functionality for Commonwealth Scholarships will be deployed in the release this afternoon between 4pm and 5pm.
The Curriculum APIs are currently in the process of being updated. We expect that the Curriculum APIs will be available for testing from 27/03.
Testing Environment status:
Available
Some environment instability is expected between 4pm and 5pm AEDT for approximately 15 minutes.
API Availability:
Known Issues:
If developers are planning to test CHESSN, USI or TFN please contact TCSI.Developer.Support@humanservices.gov.au
22/3/19: Testing Update
Good Morning
The majority of the Students API functionality is ready for testing. The below table outlines what functionality is currently ready for testing.
The Curriculum APIs are currently in the process of being updated. We expect that the Curriculum APIs will be available for testing from 27/03.
Testing Environment status:
Available
Some environment instability is expected between 4pm and 5pm AEDT for approximately 15 minutes.
API Availability:
Known Issues:
If developers are planning to test CHESSN, USI or TFN please contact TCSI.Developer.Support@humanservices.gov.au
21/3/19: Testing Update
Good Morning
The majority of the Students API functionality is ready for testing. The below table outlines what functionality is currently ready for testing.
The Curriculum APIs are currently in the process of being updated. We expect that the Curriculum APIs will be available for testing from 27/03.
Testing Environment status:
Available
Some environment instability is expected around 4pm AEDT for approximately 15 minutes.
API Availability:
Known Issues:
20/3/19: Testing Update Good Morning The majority of the Students API functionality is now available for testing. The below table outlines what functionality is currently available for testing. Further functionality will be added to the environment iteratively throughout the testing window, these updates will be communicated via the Developers Portal. Testing Environment status: Available Some environment instability is expected around 4pm AEDT for approximately 15 minutes. API Availability:
After a release to the environment yesterday, developers will find that when posting a Student record that contains a TFN, CHESSN or address details, a warning message will be received stating that the verification will not be completed in real time. Known Issues:
19/3/19: Testing Update Good Morning The majority of the Students API functionality is now available for testing. The below table outlines what functionality is currently available for testing. Further functionality will be added to the environment iteratively throughout the testing window, these updates will be communicated via the Developers Portal. Testing Environment status: Available Some environment instability is expected around 4pm AEDT for approximately 15 minutes. API Availability:
Known Issues:
18/3/19: Testing Update
Good Morning
The majority of the Students API functionality is now available for testing with additional functionality being delivered incrementally as the week progresses.
The below table outlines what functionality is currently available for testing. Further functionality will be added to the environment iteratively throughout the testing window, these updates will be communicated via the Developers Portal.
Testing Environment status:
Available
Some environment instability is expected around 4pm AEDT for approximately 15 minutes.
API Availability:
Known Issues:
15/3/19: Testing Environment Update
Good afternoon,
In preparation for the commencement of the test window, Government will be conducting testing and deployment activities in the testing environment. To ensure these activities are conducted smoothly and the environment is stable ahead of the commencement of the testing window, we are requesting that developers pause testing from today and do not conduct further testing over the weekend.
We will be providing advice on Monday morning regarding recommencement of testing including what functionality is available in the environment.
Data Deletion - Thursday 14/03/2019 All data will be cleansed from the testing environment from Thursday 14/03/2019 12pm AEDT in preparation for sector testing beginning Monday. Testing activity on previously released APIs will be limited, due to updates to resolve issues and defects. We will advise when testing can recommence for all existing endpoints.
15/03/2019 - Swagger file update complete
Build Phase - Testing Support - 18/01/2019 Developers can continue to test and raise issues or questions during the build phase. The developers support mailbox will respond however if your enquiry needs further investigation by a technical team it will be progressed but won't be considered a priority during this time. The outstanding issues raised during the December/January testing period (see list below) will continue to be investigated as a priority.
API Connect Example Data - 13/12/2018 If using the predefined examples in the API developer portal to test please be aware that API connect automatically creates Boolean fields as a String. The “” marks will need to be removed for the example to work.
HEP Data HEP data is currently available for testing. VET is currently not available |
Issues:
ID |
Description |
Affected API |
Deployment Date |
Status |
1 |
Error 10050 returned when combined course of study indicator is true and the field_of_education_supplementary_code has a value that is not 000000 |
courses-of-study |
30/1/2019 |
Closed |
2 |
A 500 - "Internal Server Error" is being returned when trying to delete a campus course fees UID |
courses-on-campus |
30/1/2019 |
Closed |
3 |
Able to delete the course on campus without deleteing the campus course fees |
courses-on-campus |
TBA |
Under investigation |
4 |
Unable to delete the courses even after delete the courses on campus |
courses |
TBA |
Under investigation |
5 |
Able to delete the parent Courses record without deleting the Child Record Special interest course |
courses |
TBA |
Under investigation |
6 |
Error 10597 incorrectly returned when the Course of Study Type Code (E310)has value of 08 and the standard_course_duration has value of 3.5 |
courses |
11/01/2019 |
Closed |
7 |
YAML file and Specs differ on the inclusion of UID to POST a new entity. There is obviously no UID as the entity doesn't exist yet. The following fields are not required in the respective POST calls: courses_of_study: courses_of_study_uid courses: courses_uid campuses: campuses_uid units_of_study: units_of_study_uid Error recieved will look like: Uid not allowed in POST request |
courses_of_study courses campuses units_of_study |
TBA |
YAML to be corrected. |
8 |
The hostname to use when refreshing the Key for a Proda Device is incorrect. (page 34 of developer guide) Please use: https://test.5.rsp.humanservices.gov.au Instead of: https://test.5.rsb.humanservices.gov.au |
Proda JWK |
N/A |
Documentation to be corrected |